Effective Date: 17/06/2025

Last Updated: 17/06/2025

At ZambiaWorkWork, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you use our website and services.

By accessing or using www.zambiaworkwork.com, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information:

• Name, email address, phone number, and contact details.
• Job titles, resumes/CVs, professional experience, education, and skills.
• Company or business profiles (for employers and recruiters).

b. Account & Usage Information:

• Login credentials, user preferences, activity logs, and saved jobs or applications.
• IP address, browser type, device information, and usage behavior.

c. Payment Information:

• If you use paid services, we may collect billing addresses and payment method details (securely processed by third-party gateways).

2. How We Use Your Information

We use your information to:

• Create and manage your user account.
• Facilitate job applications, resume submissions, and job postings.
• Match candidates with relevant job opportunities.
• Improve and personalize your user experience.
• Process payments for premium services.
• Send notifications, platform updates, and newsletters (you may opt-out anytime).
• Enforce our Terms and Conditions and protect against fraud or misuse.

3. Data Sharing & Disclosure

We do not sell your data. We may share your information:

• With employers or recruiters (if you apply for a job or upload a public CV).
• With service providers and partners who assist in platform operations (e.g., hosting, payments).
• In response to legal obligations, subpoenas, or to comply with applicable laws.
• In the event of a merger, acquisition, or company restructuring (with prior notice).

All third parties are contractually bound to protect your data and use it only for the intended purpose.

4. Data Security

We take data protection seriously and implement industry-standard security measures, including:

• Encrypted data transmission (SSL).
• Access controls and authentication procedures.
• Regular system audits and vulnerability assessments.

While no system is 100% secure, we take reasonable steps to prevent unauthorized access, data breaches, or misuse.

5. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete information.
• Delete your account or request data deletion (subject to legal exceptions).
• Withdraw consent to data processing.
• Opt out of marketing communications.

To exercise these rights, please contact us using the details provided below.

6. Cookies & Tracking

We use cookies and similar technologies to:

• Remember user preferences and settings.
• Analyze site traffic and improve performance.
• Deliver personalized job suggestions and advertisements.

You can control or disable cookies through your browser settings. However, some features may not function properly without cookies enabled.

7. Policy Changes

We may update this Privacy Policy from time to time. All changes will be posted on this page with a new effective date. We encourage you to review the policy periodically.

Your continued use of the Platform after such changes indicates your acceptance of the revised terms.

8. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your data, please reach out to us:

support@zambiaworkwork.com

+260774144321